Véronique Labonté: How should a national NGO implement good governance at all levels of operation?

Véronique Labonté: How should a national NGO implement good governance at all levels of operation?

I learned during this session that the structure to bring social economic and democratic development is divided in three parts Government, Private sector and NGO’s & civil society.

The responsibility of the Government:

  • Policy makers
  • Responsibility to apply
  • Accountability to citizens

NGO’s grouping of willingness to bring positive change for doing something with heart, for e.g. when you work in the field of poverty; you are part of the people. You need to create a good impact at the first point of contact with the client to build trust and a good relationship.

Democracy and good governance are the voice of everybody who helps to take and apply decision.

I learned that perception and interpretation are two things different and we need to know how to adopt a strategic way to come up with a solution.

NGO’s responsibility is to bring proposition to the government for the implementation of projects in any field for e.g. education and poverty.

The characteristics and principles:

  • Compliance and direction
  • Performance
  • Accountability and transparency for the beneficiary, agency and all stakeholders
  • Equity and fairness
  • Voice

The outcome should be:

  • Trust
  • Lead us towards efficiency and effectiveness
  • Doorway to success

We need to know how to manage people and to work properly for the administrative purpose and be accountable for everything we do.

Steps to use by running an NGO’s:

  • Analyse your stakeholders
  • Reflection
  • Funding agency
  • Sustainability can succeed
  • Innovative ideas
  • New ways of doing something
  • Expectation
  • Good Communication
  • Advocacy
  • Strong proposal of change
  • Acceptation

You should be the role model and NGO’s should exclude political parties and cooperatives.

For the encouragement need to use this kind of phrase I Believe you care about me or I believe you are competent and capable.

Good Governance in Politics:

  • Responsibility
  • Politics
  • Change maker
  • Advantages
  • Control influence
  • Human rights
  • Leverage
  • Processes
  • Violence
  • Transparency
  • Accountability
  • Poverty

For me the Youth can make a positive change and impact in Mauritius through social media and at grass root level, for instance this International Forum on Good Governance organised by YUVA Mauritius is an example.


  • Defined?
  • Political motivations
  • Crippling the process
  • Genuine action-based line
  • Policy
  • Implementation


  • Large movement/Transformation
  • Democratic acceleration
  • Decrease in human displacement
  • Greater confidence
  • Control and influence

Human rights:

Better governance=Better politics=Decent Human rights

Improved governance requires an integrated, long-term strategy built upon cooperation between government and citizens. It involves both participation and institutions.

The Rule of Law, Accountability, and Transparency are technical and legal issues at some levels, but also interactive to produce government that is legitimate, effective, and widely supported by citizens, as well as a civil society that is strong, open, and capable of playing a positive role in politics and government. This paper considers goals for better governance, key challenges confronting efforts at reform, examples of successful good-governance efforts, and action steps for improving both participation and institutions.

Goals identified are:

  • Legitimate, effective, responsive institutions and policies (“embedded autonomy”)
  • Understandable processes and outcomes:
  • Transparency:
  • Incentives to sustain good governance:
  • Vertical accountability:
  • Horizontal accountability and leaders, and among segments of government:

Key challenges that must be addressed include:

  • Avoiding excessive legislation and regulation
  • Giving politics its place in good governance
  • Building broad-based support for reform
  • Paying close attention to incentives for leaders and citizens

Assessing public opinion:

  • Strengthening checks and balances, both administrative and political
  • Recognizing opposition to reform
  • Thinking regionally
  • Staying focused on the long term

Action steps are proposed for both the participation and institution dimensions of governance:


  • Rule of law

: A frank, broad-based assessment of representation, civil society, social

Support and compliance with policy

  • Accountability

: Public opinion, consultation, evaluations of government

  • Transparency

: Public education


  • Rule of Law

: Clear institutional standards and enforcement

  • Accountability

: Responsibility, checks and balances

  • Transparency:

Open and understandable rules, procedures, information are important.

The emphasis is not on novel ideas so much as sustained, coordinated effort that brings leaders and citizens together in support of common goals.


Published by


Registered in February 2015, YUVA started as a group of enthusiastic individuals, and today it has mobilised thousands of young people with a simple aim of creating a better future for children and youth of Mauritius. At the heart of YUVA’s duty lies the conviction that the collective destinies of the human race are bound together.

Leave a Comment