NGOs, Non-governmental organisations are made up out of free will without having profit as an aim. It represents the voice of those who cannot be heard, in other words, it represents people who cannot identify ways to speak up their opinions on certain situations and bring about a change.

Good governance is an ideal where a myriad of qualities are needed: transparency, accountability, honesty and much more. Good governance should be a process where the majority of the population is engaged. The NGOs put forward good governance through civil society actions focusing on empowerment and involvement.

How to have more involvement of citizens which ultimately lead to democracy? A concept that may help to achieve democracy is respecting everyone’s opinion by reaching a consensus –consensus is the best solution as it respects each individual’s opinion.

Transparency is the action of sharing information openly. It is the sharing of information to all people who are concerned in various ways and special ways of deliberating information should be made such that illiterate people or handicapped people may have the information. The information put forward should be relevant, accurate and complete. Transparency is also considered pertinent for controlling corruption in public life.It will show to the government how  lack of transparency can lead to inefficiencies .

The NGOs coming with new laws or projects should act in an equitable manner which will make the society trust it more. This can be achieved by setting up of laws and by-laws; allow the society to participate in these discussions and allow them to have their say/opinion. A good society is one which ensures that all its members do not feel excluded, and therefore want to participate. This requires that all groups, but particularly the most vulnerable, have opportunities to improve or maintain their well-being. Everyone should feel concerned irrespective of his or her position in the social strata.

Accountability has a great role to play in good governance. Accountability has many forms, including accurate reporting of financial data, the publication of annual reports. Who is accountable to whom? This question depends on whether decisions or actions are pronounced internally or externally within an organization. Generally, an organization or an institution is accountable to those who will be affected by its decisions or actions. Accountability cannot be enforced without transparency and the rule of law. Accountability requires both transparency and the rule of law. It is to be noted that answerability comes along with accountability, whereby the citizens are able to demand that the state justifies its actions.

Last but not least, public sector actors should be held accountable. Both the private sector and civil society have a role as “watchdogs” to promote government accountability and as they monitor such issues, the organizations must share information with important stakeholders or the general public and also, engage government counterparts in constructive conversations.