How YUVA handles your information.
This Privacy Policy explains how YUVA may collect, use, share, retain and protect personal information when you visit our website, contact us, support our work or participate in our programmes and services.
Privacy is part of responsible organisational practice.
YUVA provides this website and related services for charitable, educational, community and organisational purposes.
When you interact with YUVA, you may provide personal information through enquiries, forms, programme registrations, applications, donations or other communications.
This policy explains how that information may be handled and the choices available to you when interacting with YUVA online.
YUVA seeks to use personal information only where it is relevant to its programmes, services, communications, administration and legal responsibilities.
Information we collect
YUVA may collect personal information when you interact with the organisation through its website, programmes, services or communications.
Information you provide
Depending on the nature of your interaction, information you provide may include:
- your name and contact details;
- postal address, telephone number and email address;
- information submitted through enquiry, registration or application forms;
- information relating to volunteering, internships, employment or programme participation;
- donation and transaction-related information;
- correspondence and communications sent to YUVA;
- photographs, documents or other material that you voluntarily provide.
Information collected automatically
When you visit yuva.info, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited and information generated through cookies or similar technologies.
How we use personal information
YUVA may use personal information where reasonably necessary to operate the organisation, provide services and communicate with the people connected to its work.
This may include using information to:
- respond to enquiries and requests;
- administer programmes, registrations and events;
- process volunteer, internship or employment applications;
- process and acknowledge donations;
- communicate about programmes, campaigns and organisational activities;
- maintain organisational and administrative records;
- improve the website and understand how it is used;
- maintain website and information security;
- comply with legal, regulatory or organisational obligations.
Cookies and technical information
YUVA may use cookies and similar technologies to support website functionality, understand website usage and improve the visitor experience.
Cookies may store or recognise information about a browser or device. Technical information such as IP address, device type, browser information and website activity may also be processed for security, analytics and operational purposes.
Managing cookies
Most browsers allow users to block, restrict or delete cookies through browser settings. Disabling certain cookies may affect the operation of some website features.
Donations and payment information
When you make a donation through YUVA’s website, information relating to the transaction may be collected in order to process the donation, issue acknowledgements and maintain appropriate financial records.
Online payments may be processed using third-party payment service providers. Payment providers may collect and process information required to authorise and complete a transaction in accordance with their own terms and privacy practices.
YUVA may retain information relating to a donation where necessary for accounting, reporting, donor administration or legal compliance.
Additional information relating specifically to donors is available in YUVA’s Donor Privacy Policy.
Communications
YUVA may use contact information you provide to respond to you or communicate about relevant programmes, applications, donations, events, opportunities or organisational matters.
Communications may take place through email, telephone or other appropriate channels depending on the nature of your interaction with YUVA.
Email communications
Where an email communication includes an unsubscribe option, you may use that option to stop receiving the relevant category of future messages.
YUVA may still send communications that are necessary to respond to a request, administer an active relationship or meet organisational or legal responsibilities.
When information may be shared
YUVA does not sell or rent personally identifiable information as part of its normal organisational activities.
Personal information may be shared where reasonably necessary with organisations or individuals supporting YUVA’s operations, including service providers, professional advisers and technology or payment providers.
Information may also be disclosed where YUVA is required to do so by law, court order, regulatory requirement or other lawful process.
YUVA may also disclose relevant information where reasonably necessary to protect the safety, rights or property of YUVA, programme participants, users or other persons, or to investigate suspected unlawful or improper activity.
Data retention
YUVA may retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate organisational, administrative, financial or legal requirements.
The appropriate retention period may depend on the type of information, the nature of the relationship with YUVA and any applicable legal or reporting obligations.
Information that is no longer reasonably required may be deleted, anonymised or securely disposed of where appropriate.
Children, young people and safeguarding
YUVA works with children and young people and recognises that information relating to minors requires particular care.
Where personal information relating to a child or young person is collected in connection with a programme or activity, YUVA seeks to handle that information in accordance with relevant organisational safeguarding procedures and appropriate consent arrangements.
Personal information about children should not be used or disclosed in a way that unnecessarily compromises their privacy, dignity or safety.
Photographs, videos and stories involving children and programme participants should be used responsibly and with appropriate permission.
Your choices
You may contact YUVA if you believe information you have provided is inaccurate or if you have a question about the personal information YUVA holds in connection with your interaction with the organisation.
Communications
You may use available unsubscribe mechanisms to manage certain email communications.
Cookies
You may use browser settings to manage, restrict or delete cookies.
Privacy requests
Requests concerning personal information may be sent to the YUVA Secretariat. YUVA may need to verify the request and may retain information where necessary for legitimate organisational or legal purposes.
Security
YUVA takes reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No absolute guarantee
No internet service, website or method of electronic transmission can be guaranteed to be completely secure. YUVA therefore cannot guarantee the absolute security of information transmitted or stored electronically.
Third-party websites and services
YUVA’s website may contain links to external websites or services operated by third parties.
YUVA does not control the privacy practices of independent third-party websites. When you use an external service, the relevant provider’s privacy policy and terms may apply.
Users are encouraged to review the privacy information provided by external services before submitting personal information to them.
Changes to this Privacy Policy
YUVA may update this Privacy Policy when its website, services, organisational practices or legal requirements change.
The current version of the Privacy Policy will be published on this page.
Contact
Questions or requests concerning this Privacy Policy or personal information provided to YUVA may be directed to the YUVA Secretariat.
Email: secretariat@yuva.info
Mauritius: +230 5252 5556
India: +91 98199 84575
Questions about your information?
Contact the YUVA Secretariat if you have a question about this Privacy Policy, information you have provided to YUVA or the way personal information is handled.